Most of the time basic package disk-space reaches to its limit and you'd be required to add up the disk-space. For that you have to upgrade your account to higher packages.
1- In order to upgrade you need to Login to your client area, https://aicheapwebhosting.com/billing/clientarea.php?action=products
2- Click on the account you want to upgrade.
If you have any query feel free to contact us through chat support or thorugh ticket.
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